ANALYZE
This is where we really dig deep to find out: How are things now vs. How would you like them to be. (The Performance Gap)
We think the best way to identify the performance gap is to ask the following question: What improved skills or behaviors will produce your desired business outcomes?
Design
The systematic development of the training program.
• Minimum entry level behaviors or skills required (Assessing what employees are a fit for the training)
• Learning objectives
• Learning steps (Performance Steps)
• Performance Test
development
The systematic building of the training program.
The development of the delivery system includes securing the best instructor, curriculum, materials, equipment, etc.
implement
The three always of training delivery.
1. Always be ready to adjust and improve along the way.
2. Always hire a real-world practicing professional for a trainer.
3. Manage the program for start to finish.
evaluate
Did we meet our objectives?
What can we do better? |
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